Coin Exchange Inc. Open by Appointment Only

Collector notes

Visiting a coin shop

A few notes before you walk into Coin Exchange Inc. Open by Appointment Only in Springfield, MA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Cameras and a locked door are normal

   Buzz-in doors, counters, and cameras protect the shop and the people in it. They are not aimed at you personally. Follow the house rules. If you are asked to wait to be let in, wait. That is a well-run store, not a cold shoulder.

2. 02

   Ask before you touch anything in the case

   The dealer will hand you a coin or put it on a pad. Do not reach into a tray or slide a slab toward yourself. Handle coins by the edges if they are raw. If you drop something, say so immediately.

3. 03

   You do not have to announce what you paid

   “I have three thousand in this” is not a grade or a melt value. It puts the dealer on defense and does not change what the coin is. Tell them what it is, where it came from if that matters, and what you want to do. Let the piece speak, then talk numbers.

4. 04

   Follow the house rules without a debate

   Bags on the floor, backpacks zipped, one person at the glass — shops set these for a reason. Argue about it and the visit is already off. If a rule is unclear, ask. If it is clear, do it.

5. 05

   A real look takes more than thirty seconds

   Dates, mint marks, damage, weight, and whether something is collectible or melt all take time. Do not rush a careful dealer. Do not dump two hundred coins and ask for a number while you check email. Stay with the lot. Answer questions.