US Gold Refining

Collector notes

Visiting a coin shop

A few notes before you walk into US Gold Refining in Chula Vista, CA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Say thank you even if you do not deal

   Looking is part of the hobby. Buying or selling is not required. If they spent time with you, say thanks and mean it. A short good visit is how regulars are made. A review later, if you had a fair experience, helps the shop more than a vague promise to “come back sometime.”

2. 02

   Know roughly what you brought

   You do not need to be an expert. A simple list — silver dollars, a few proofs, a bag of wheat cents — helps. “I have no idea, you tell me” on a mixed box is fine once. It is harder when the box is huge and you cannot say what you want out of the visit.

3. 03

   Count money together, then put it away

   Whether you are paying or getting paid, count at the counter where both of you can see. Then put it away. That protects you and the shop. If something is off, it is much easier to fix before anyone has left the glass.

4. 04

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

5. 05

   Bullion and collector coins are different conversations

   Melt moves with the market. A key date does not. Say what you think you have, then let them look. Mixing “it’s old so it must be rare” with a junk-silver bag slows everyone down. Sort in your mind: weight versus date.